MagTek MICRImage RS232
- Baud Rate: 19200-115200 (Should be configured for 115200)
- USB: Must use proprietary MagTek MICRImage USB cable Part#: 22410313
(NOTE: will not work with the Prolific USB-to-Serial converter)
- Serial: Must use proprietary MagTek MICRImage serial cable Part#: 22410302
Setup Process for serial cable:
- Plug the serial cable into the device and the COM port on the back of the PC. Plug in the power supply which plugs into the cable Part#: DSA-0151F-12 A .
- Log on www.cross-check.com/logon
- Click on either MICR Scan Conversion Plus or Business Office Conversion Plus
- License agreement page will show ¹ and a pop-up window needs to happen. The browser must allow pop-ups. If a pop-up is blocked, a pop-up blocker detector should detect this and give a warning. Refresh the page to make the pop-up window appear again. The pop-up window must be open for at least 1-2 seconds before closing it.
- Close the popup window. Nothing needs to be done here.
- Choose MagTek MICR Image under Choose Device
- Click I Accept
- TWO ActiveX controls will install after approving installation: A MagTek MICRImage plug-in created by MagTek, which allows a web page to communicate with the device, and a CrossCheck FS (file system) Utility created by CrossCheck to allow file renaming and deleting of the scanned images on the merchant’s PC.
- *** SCAN CHECK THROUGH MICR READER NOW *** should show and the device should be ready for scanning.
- Scan a test check through. Enter any necessary test check information². Verify and click “Approve” to begin processing.
- “Test Completed Normally” should appear and a new popup window will appear that will upload the image. Install the last ActiveX control: Persits XUpload Control. This will install after approving installation. When the window says “Finished uploading images”, this window can be closed. A support rep should verify the image has been received. An image can take up to a minute to show up on CrossCheck's system for a support rep to pull up.
Setup Process for USB cable:
- Do NOT plug in the device to the PC just yet. (This allows a smooth install)
- Log on www.cross-check.com/logon
- Click on either MICR Scan Conversion Plus or Business Office Conversion Plus
- License agreement page will show ¹ and a pop-up window needs to happen. The browser must allow pop-ups. If a pop-up is blocked, a pop-up blocker detector should detect this and give a warning. Refresh the page to make the pop-up window appear again.
- Within the window, click on “Download Magtek USB Driver"- Another window will open.
- Click on “Download” at bottom of page
- Download and run the software
- Specify a location to install the USB drivers
- In the location you specified, run MT3410Installer.exe from the USB-2k-XP folder if running Windows 2000 or Windows XP. Install from the USB-03 folder if running Windows 2003. A quick “dos prompt” box will appear and then disappear.
- Plug the USB cable into the device and the USB port on the back of the PC. Plug in the power supply which plugs into the cable. Windows should detect the device being plugged in and a “New Hardware Found” prompt should appear. Finish the driver installation here as it should automatically detect the USB driver you just installed.
- Double click on the USB hardware list icon (found in bottom right), you will see the USB device “MagTek MICRImage” and an assigned COM port. Take note of this emulated COM port.
If this is not appearing, try rebooting the PC.
- Back at the “License Agreement” web page, close the pop-up window.
- Choose MagTek MICRImage under Choose Device.
- The USB Enabled check box does not need to be checked as a COM port must still be specified for this device.
- Click I Accept
- TWO ActiveX controls will install after approving installation: A CrossCheck FS (file system) Utility created by CrossCheck to allow file renaming and deleting of the scanned images on the merchant’s PC, and the MagTek MICRImage plug-in created by MagTek, which allows a web page to communicate with the device.
- More likely an error will occur when attempting to connect to device the first time. Use the “Manual Configure” optionand choose the assigned COM port that shows from step# 11 above. Click “Back to Scan Check” to try again. “*** SCAN CHECK THROUGH MICR READER NOW ***” should show when a connection is made successfully.
- Scan a test check through. Enter any necessary test check information². Verify and click “Approve” to begin processing.
- “Test Completed Normally” should appear and a new popup window will appear that will upload the image. Install the last ActiveX control: Persits XUpload Control. This will install after approving installation. When the window says “Finished uploading images”, this window can be closed. A support rep should verify the image has been received. An image can take up to a minute to show up on CrossCheck's system for a support rep to pull up.
Trouble Shooting:
- If receiving an error message communicating with the device, verify the PC meets all system requirements (internet browser, hard drive space, operating system, etc.)
- Verify the user has administrative privileges on their PC as this is required. Script errors being reported by the browser usually means they don’t have adequate privileges.
- Verify COM ports in the device manager of the merchant’s PC and that they have it plugged into appropriate COM port. This can be accessed on XP by right clicking on My Computer in Explore, choosing properties, choosing Hardware tab, then Device Manager.
- Ensure there is a solid green light on the MICRImage.
- On the Error page click “Manual Configure” and try baud ratings 115200, 57600, & 19200. Click “Save Settings” after setting COM port and baud rate each time. Click “Back to Scan Check” to test each setting. If error still appears, try using “Activate AutoDetect” – this can take several minutes.
¹ If a device is already configured, the license agreement page will not display. Use the Reconfigure Device link at bottom, then click the Change Device button to go back to the license agreement page.
² Business Office Conversion Plus requires the Bank Route # on the check to be “123456780” in order to issue a test approval. MICR Scan Conversion Plus requires ID State “ZZ” and ID Number of “12345” to issue a test approval.